Privacy Policy
Effective Date: March 2025
Coverfleet LLC (“Coverfleet,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information related to our websites, services, communications, and platform.
Specific mobile app–specific data practices are described in the Mobile App Privacy Addendum found at the bottom of this privacy policy.
By using our services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Information You Provide
Name
Email
Phone number
Company name
Customer inquiries and support messages
Uploaded documents (driver compliance docs through web portal)
Payment and billing information
B. Information We Collect Automatically (Web/Platform)
IP address
Browser type
Device information
Cookies and analytics data
Log files and usage data
C. Information From Third Parties
FMCSA/DOT databases
Payment processors
Telematics/ELD API partners
Analytics and cloud service providers
2. How We Use Your Information
To provide and improve our services
To authenticate users and manage accounts
To deliver compliance, insurance, and safety services
To communicate with you
To meet regulatory obligations
To secure our platform and prevent fraud
We do not sell or rent your personal data.
3. How We Share Information
We share information only with:
Service providers (cloud hosting, analytics, ELD partners)
Government agencies when legally required
Legal or regulatory authorities
Parties involved in a merger, acquisition, or corporate restructuring
SMS data is never shared or sold
4. Data Security
We use industry-standard security, including:
Encryption in transit and at rest
Role-based access control
Monitoring and intrusion protection
Logging and anomaly detection
5. Data Retention
We retain data only as long as required to:
Provide services
Meet legal obligations
Prevent fraud
Support operational needs
6. Rights Under GDPR / CCPA
You may:
Access, update, or correct data
Request deletion
Restrict processing
Request portability
Opt-out of data sales (we do not sell)
Contact: support@coverfleet.com
7. SMS Privacy
SMS messages are opt-in
You may unsubscribe by replying STOP
SMS consent data is never sold or shared
8. Updates
We may update this policy periodically. Changes will be posted on our website.
9. Contact Us
support@coverfleet.com
786-471-4929
COVERFLEET MOBILE APP PRIVACY ADDENDUM
Effective Date: March 2025
This Mobile App Privacy Addendum (“Addendum”) applies to the Coverfleet mobile applications (“App”) on iOS and Android. It describes exactly what the app collects, how it uses that data, and how it complies with Apple App Store Review Guidelines, Google Play User Data Policy, Google Data Safety, and Apple App Privacy Details (Nutrition Label).
If there is any conflict between the main Privacy Policy and this Addendum, this Addendum controls for App-specific data.
1. Data We Collect Through the Mobile App
A. User-Provided Information
Name
Email
Phone number
Company name
Login credentials (email + password)
Biometric authentication (Face ID / Touch ID / Android Biometrics) for login convenience. Coverfleet does not store biometric data; authentication is handled by Apple/Google.
B. Device & Technical Data
Device identifiers (IDFV, Android ID)
IP address
Crash logs, diagnostics, and telematics fault codes
In-app usage analytics (screen views, interactions, performance)
C. Location Data
The app collects:
Precise location (GPS)
Approximate location
Background location for the following purposes:
Providing telematics-based services
Mapping fault codes or inspection-related events
Operational safety and compliance
Integrations with fleet systems
Users may disable location at the device level at any time.
D. Media, Camera & Files
The app may:
Access the camera to capture vehicle photos
Allow photo uploads for inspections
Access photos (future support) when authorized by user
Access microphone for voice-driven features (e.g., dictated notes, support communications)
Camera, microphone, and photos are permission-based and only activated with user consent.
E. Compliance & Telematics Data
The app does not collect:
Driver Qualification File data
Hours of Service logs (HOS)
The app does collect:
Telematics data (vehicle fault codes, location, trip data) via ELD integrations
DOT/FMCSA data through regulated API endpoints
F. Communications Permissions
Push notifications
SMS communications (compliance alerts, account notifications)
The app does not send SMS directly through device messaging APIs.
G. Additional Permissions
The app may request access to:
Bluetooth — for connecting with supported telematics hardware
Contacts — for referral features (optional)
Microphone — for voice features or dictated notes
These permissions are optional, and the app still functions if the user denies access.
2. How the Mobile App Uses Data
User authentication
Delivering location-aware safety features
Sending compliance and system alerts
Connecting to telematics systems
Enhancing app stability and performance
Supporting customer service
Security, fraud prevention, and account protection
The app does not:
Sell personal data
Share data with advertisers
Track users across third-party apps or websites
3. Data Sharing (Mobile App)
We share mobile app data only with:
Cloud service providers
Telematics API partners (Motive, Samsara, Geotab, etc.)
Analytics and crash reporting tools
Regulatory entities when required (FMCSA/DOT)
We do not share:
Camera access
Microphone access
Contacts data
Text messaging opt-in data
These are purely local device permissions.
4. Data Safety & Security (App)
All data encrypted in transit (HTTPS/TLS)
Sensitive data encrypted at rest
Biometric authentication handled entirely by Apple/Google
Strict access controls
5. User Controls
You may:
Disable location
Disable camera, microphone, Bluetooth
Disable contacts access
Disable push notifications
Request data deletion
Request account deletion
6. Children’s Data
The app is not intended for users under 18. We do not knowingly collect children’s data.
7. Contact Information
support@coverfleet.com
786-471-4929
Effective Date: March 2025
Coverfleet LLC (“Coverfleet,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information related to our websites, services, communications, and platform.
Specific mobile app–specific data practices are described in the Mobile App Privacy Addendum found at the bottom of this privacy policy.
By using our services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Information You Provide
Name
Email
Phone number
Company name
Customer inquiries and support messages
Uploaded documents (driver compliance docs through web portal)
Payment and billing information
B. Information We Collect Automatically (Web/Platform)
IP address
Browser type
Device information
Cookies and analytics data
Log files and usage data
C. Information From Third Parties
FMCSA/DOT databases
Payment processors
Telematics/ELD API partners
Analytics and cloud service providers
2. How We Use Your Information
To provide and improve our services
To authenticate users and manage accounts
To deliver compliance, insurance, and safety services
To communicate with you
To meet regulatory obligations
To secure our platform and prevent fraud
We do not sell or rent your personal data.
3. How We Share Information
We share information only with:
Service providers (cloud hosting, analytics, ELD partners)
Government agencies when legally required
Legal or regulatory authorities
Parties involved in a merger, acquisition, or corporate restructuring
SMS data is never shared or sold
4. Data Security
We use industry-standard security, including:
Encryption in transit and at rest
Role-based access control
Monitoring and intrusion protection
Logging and anomaly detection
5. Data Retention
We retain data only as long as required to:
Provide services
Meet legal obligations
Prevent fraud
Support operational needs
6. Rights Under GDPR / CCPA
You may:
Access, update, or correct data
Request deletion
Restrict processing
Request portability
Opt-out of data sales (we do not sell)
Contact: support@coverfleet.com
7. SMS Privacy
SMS messages are opt-in
You may unsubscribe by replying STOP
SMS consent data is never sold or shared
8. Updates
We may update this policy periodically. Changes will be posted on our website.
9. Contact Us
support@coverfleet.com
786-471-4929
COVERFLEET MOBILE APP PRIVACY ADDENDUM
Effective Date: March 2025
This Mobile App Privacy Addendum (“Addendum”) applies to the Coverfleet mobile applications (“App”) on iOS and Android. It describes exactly what the app collects, how it uses that data, and how it complies with Apple App Store Review Guidelines, Google Play User Data Policy, Google Data Safety, and Apple App Privacy Details (Nutrition Label).
If there is any conflict between the main Privacy Policy and this Addendum, this Addendum controls for App-specific data.
1. Data We Collect Through the Mobile App
A. User-Provided Information
Name
Email
Phone number
Company name
Login credentials (email + password)
Biometric authentication (Face ID / Touch ID / Android Biometrics) for login convenience. Coverfleet does not store biometric data; authentication is handled by Apple/Google.
B. Device & Technical Data
Device identifiers (IDFV, Android ID)
IP address
Crash logs, diagnostics, and telematics fault codes
In-app usage analytics (screen views, interactions, performance)
C. Location Data
The app collects:
Precise location (GPS)
Approximate location
Background location for the following purposes:
Providing telematics-based services
Mapping fault codes or inspection-related events
Operational safety and compliance
Integrations with fleet systems
Users may disable location at the device level at any time.
D. Media, Camera & Files
The app may:
Access the camera to capture vehicle photos
Allow photo uploads for inspections
Access photos (future support) when authorized by user
Access microphone for voice-driven features (e.g., dictated notes, support communications)
Camera, microphone, and photos are permission-based and only activated with user consent.
E. Compliance & Telematics Data
The app does not collect:
Driver Qualification File data
Hours of Service logs (HOS)
The app does collect:
Telematics data (vehicle fault codes, location, trip data) via ELD integrations
DOT/FMCSA data through regulated API endpoints
F. Communications Permissions
Push notifications
SMS communications (compliance alerts, account notifications)
The app does not send SMS directly through device messaging APIs.
G. Additional Permissions
The app may request access to:
Bluetooth — for connecting with supported telematics hardware
Contacts — for referral features (optional)
Microphone — for voice features or dictated notes
These permissions are optional, and the app still functions if the user denies access.
2. How the Mobile App Uses Data
User authentication
Delivering location-aware safety features
Sending compliance and system alerts
Connecting to telematics systems
Enhancing app stability and performance
Supporting customer service
Security, fraud prevention, and account protection
The app does not:
Sell personal data
Share data with advertisers
Track users across third-party apps or websites
3. Data Sharing (Mobile App)
We share mobile app data only with:
Cloud service providers
Telematics API partners (Motive, Samsara, Geotab, etc.)
Analytics and crash reporting tools
Regulatory entities when required (FMCSA/DOT)
We do not share:
Camera access
Microphone access
Contacts data
Text messaging opt-in data
These are purely local device permissions.
4. Data Safety & Security (App)
All data encrypted in transit (HTTPS/TLS)
Sensitive data encrypted at rest
Biometric authentication handled entirely by Apple/Google
Strict access controls
5. User Controls
You may:
Disable location
Disable camera, microphone, Bluetooth
Disable contacts access
Disable push notifications
Request data deletion
Request account deletion
6. Children’s Data
The app is not intended for users under 18. We do not knowingly collect children’s data.
7. Contact Information
support@coverfleet.com
786-471-4929
